Privacy Policy

Privacy Policy for Clean Culture Socal LLC

Effective Date: May 20, 2025

At Clean Culture Socal LLC, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use it, specifically in the context of our auto detailing services.

1. Information We Collect

We collect the following types of information:

  • Contact Information: This includes your name, phone number, email address, and preferred method of contact. We collect this when you make an appointment, inquire about our services, or provide it to us during a detailing service.

  • Vehicle Information: We may collect basic information about your vehicle, such as its make, model, and year, to better understand your service needs and to accurately quote and perform our detailing services.

  • Service-Related Information: This includes details about the services you have requested or received, your preferences regarding our detailing processes, and any feedback you provide regarding our services.

2. How We Collect Information

We collect information through the following methods:

  • Directly from You: When you contact us by phone, email, text message, or in person to schedule an appointment, request a quote, or during the detailing process.

  • Through Our Website/Online Forms (if applicable): If we have an online booking system or contact form, information is collected when you submit these forms.

  • During Service: When you bring your vehicle in for detailing, we may note specific details related to the service being performed.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: To communicate with you regarding your appointments, service inquiries, quotes, service updates, and to send you reminders or follow-up messages. This includes confirming appointments, providing service completion notifications, and addressing any questions or concerns you may have.

  • Service Delivery: To understand your specific detailing needs, prepare for your service, and ensure we provide the best possible auto detailing experience for your vehicle.

  • Data Analysis for Service Improvement: We analyze aggregated and anonymized service data to understand trends, identify popular services, assess efficiency, and improve the quality and range of our detailing offerings. This analysis helps us enhance our services and better meet the needs of our customers.

  • Internal Record Keeping: For administrative purposes, such as maintaining a history of services provided to you.

4. How We DO NOT Use or Share Your Information

We want to be absolutely clear: We do not and will not sell, rent, trade, or otherwise share your personal information with any third parties for their marketing, advertising, or any other purposes.

Your information is used solely for the internal operations of Clean Culture Socal LLC as described in this policy, specifically for communication related to your services and for internal data analysis to improve our service quality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet or electronic storage is 100% secure, we strive to protect your data with commercially acceptable means.

6. Your Choices and Rights

  • Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.

  • Opt-Out of Communications: If you no longer wish to receive non-essential communications from us (e.g., promotional offers, if applicable), you can opt out by contacting us directly. However, we may still send you essential service-related communications (e.g., appointment confirmations).

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website (if applicable) or by other appropriate means. The "Effective Date" at the top of this policy indicates when it was last revised.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: https://cleanculturesocal.com/contact

V/r,

CLEAN CULTURE SOCAL LLC

(657) 200-1227

cleancultureoc@gmail.com